Just listen : discover the secret to getting through to absolutely anyone / Mark Goulston ; foreword by Keith Ferrazzi.
Material type:
- text
- unmediated
- volume
- 9780814414033
- 0814414036
- 9780814436479
- 0814436471
- Secret to getting through to absolutely anyone
- 650.1/3 22
- 658.45 22
- HF5718 .G68 2010
- BF 637.P4
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
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Odessa College Stacks | 650.13 G699J (Browse shelf(Opens below)) | 1 | Available | 51994001615444 |
Includes index.
Foreword / Keith Ferrazzi -- Acknowledgments -- section I. The secret to reaching anyone -- 1. Who's holding YOU hostage? -- The persuasion cycle -- The secret : getting through is simple -- 2. A little science : how the brain goes from "NO" to "YES" -- The three-part brain -- Amygdala hijack and the death of rational thought -- Mirror neurons -- From theory to action -- section II
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
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