Just listen : discover the secret to getting through to absolutely anyone /
Goulston, Mark,
Just listen : discover the secret to getting through to absolutely anyone / Secret to getting through to absolutely anyone Mark Goulston ; foreword by Keith Ferrazzi. - xix, 234 pages : illustrations ; 24 cm
Includes index.
Foreword / Keith Ferrazzi -- Acknowledgments -- section I. The secret to reaching anyone -- 1. Who's holding YOU hostage? -- The persuasion cycle -- The secret : getting through is simple -- 2. A little science : how the brain goes from "NO" to "YES" -- The three-part brain -- Amygdala hijack and the death of rational thought -- Mirror neurons -- From theory to action -- section II
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
9780814414033 0814414036 9780814436479 0814436471
2009014386
Business communication.
Interpersonal communication.
Business communication.
Interpersonal communication.
Interpersonale Kommunikation
Innerbetriebliche Kommunikation
Persuasive Communication.
Interpersonal Relations.
Negotiating--methods.
HF5718 / .G68 2010
650.1/3 658.45
BF 637.P4 / G699j 2010
Just listen : discover the secret to getting through to absolutely anyone / Secret to getting through to absolutely anyone Mark Goulston ; foreword by Keith Ferrazzi. - xix, 234 pages : illustrations ; 24 cm
Includes index.
Foreword / Keith Ferrazzi -- Acknowledgments -- section I. The secret to reaching anyone -- 1. Who's holding YOU hostage? -- The persuasion cycle -- The secret : getting through is simple -- 2. A little science : how the brain goes from "NO" to "YES" -- The three-part brain -- Amygdala hijack and the death of rational thought -- Mirror neurons -- From theory to action -- section II
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
9780814414033 0814414036 9780814436479 0814436471
2009014386
Business communication.
Interpersonal communication.
Business communication.
Interpersonal communication.
Interpersonale Kommunikation
Innerbetriebliche Kommunikation
Persuasive Communication.
Interpersonal Relations.
Negotiating--methods.
HF5718 / .G68 2010
650.1/3 658.45
BF 637.P4 / G699j 2010