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Effective communication [videorecording] : the helping interview / produced by Concept Media. Research, script, and direction, Janet Freebairn ; editor, Don Miller.

Contributor(s):

Material type: Film

FilmPublisher number: 684.1--684.3 | Concept MediaPublication details: Irvine, CA : Concept Media, 2003.Description: 3 videodiscs (ca. 61 min.) : sd., col. ; 3/4 in. + 2 CD-ROMS (Instructor's guides and self-grading tests)Other title:

Enhancing therapeutic communication

Subject(s):

DDC classification:

610.73

LOC classification:

RT86.3

Contents:

Pt. 1. Basic components, helper qualities, and attending skills (19 min.) -- pt. 2. Opening, questioning and use of silence (21 min.) -- pt. 3. Responding and closing (21 min.).

Summary: Part 1 discusses warmth, genuiness, openness, and empathy as necessary interviewing qualities. Pt. 2 focuses on opening the interview and the use of questions and silence. Pt. 3 illustrates general skills of selective responding and focusing and describes ways to close the interview.

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Pt. 1. Basic components, helper qualities, and attending skills (19 min.) -- pt. 2. Opening, questioning and use of silence (21 min.) -- pt. 3. Responding and closing (21 min.).

Part 1 discusses warmth, genuiness, openness, and empathy as necessary interviewing qualities. Pt. 2 focuses on opening the interview and the use of questions and silence. Pt. 3 illustrates general skills of selective responding and focusing and describes ways to close the interview.