Effective communication the helping interview /

Effective communication the helping interview / [videorecording] : Enhancing therapeutic communication. produced by Concept Media. Research, script, and direction, Janet Freebairn ; editor, Don Miller. - Irvine, CA : Concept Media, 2003. - 3 videodiscs (ca. 61 min.) : sd., col. ; 3/4 in. + 2 CD-ROMS (Instructor's guides and self-grading tests)

Pt. 1. Basic components, helper qualities, and attending skills (19 min.) -- pt. 2. Opening, questioning and use of silence (21 min.) -- pt. 3. Responding and closing (21 min.).

Part 1 discusses warmth, genuiness, openness, and empathy as necessary interviewing qualities. Pt. 2 focuses on opening the interview and the use of questions and silence. Pt. 3 illustrates general skills of selective responding and focusing and describes ways to close the interview.


DVD


English

684.1--684.3 Concept Media


Communication in nursing.
Nurse and patient.

RT86.3

610.73