Customer service training 101 : quick and easy techniques that get great results / Renee Evenson.

By: Material type: TextTextPublication details: New York : American Management Association, Edition: 2nd edDescription: vii, 230 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780814416419
  • 0814416411
Subject(s): DDC classification:
  • 658.3/1245 22
LOC classification:
  • HF5415.5 .E89 2011
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books Books Odessa College Stacks 658.31245 EV93C2 (Browse shelf(Opens below)) 1 Available 51994001637547

Includes index.

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