Customer service zone [videorecording] / written and directed by Erich Toll.

Contributor(s): Material type: FilmFilmPublication details: [Colorado?] : EngagingTraining Workplace Learning Media, c2007.Description: 1 videodisc (20 min.) : sd., col. ; 4 3/4 in. + CD-ROM (4 3/4 in.)Subject(s): LOC classification:
  • HF5415.5 .C878 2007 DVD3284
Production credits:
  • John Vanderpoel, editor ; Jeff Maxim, production designer.
Cast: Damon Guerrasio.Summary: Learn the key points of great customer service: W.H.A.T. (Welcome, Hear, Accomplish, Thank).
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Leader's guide in CD-ROM.

John Vanderpoel, editor ; Jeff Maxim, production designer.

Damon Guerrasio.

Learn the key points of great customer service: W.H.A.T. (Welcome, Hear, Accomplish, Thank).

DVD.

Closed-captioned.

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