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Dealing with conflict [videorecording (DVD)] / CRM Films ; directed by Denise Dexter ; produced by Denise Dexter and Melanie Mihal ; written by Connie Zimmerman. Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter.

Contributor(s):

Material type: Text

TextPublisher number: 111282 | CRM LearningPublication details: Carlsbad, CA : CRM Learning, c1992.Description: 1 videodisc (21 min.) : sd., col. with b&w sequences ; 4 3/4 in. + 1 leader's guide (10 p. ; 28 cm.)Subject(s):

DDC classification:

658.4/053

LOC classification:

HD42

Production credits:

Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter ;

Kenneth ThomasSummary: How to control conflict before conflict takes control. Three scenarios dramatize five positions taken by most people during conflict: avoiding, accommodating, competing, compromising and collaborating. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors, resulting in a healthier and more productive work environment.

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"Screenplay and Leader's guide by Constance A. Zimmerman"--T.p., Leader's guide.

Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter ;

Kenneth Thomas

How to control conflict before conflict takes control. Three scenarios dramatize five positions taken by most people during conflict: avoiding, accommodating, competing, compromising and collaborating. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors, resulting in a healthier and more productive work environment.