Root cause analysis handbook : a guide to efficient and effective incident investigation, third edition / by ABS Consulting ; Lee N. Vanden Heuvel [and others].
Material type:
- text
- computer
- online resource
- 9781931332729
- 193133272X
- Total quality management
- Problem solving
- Industrial accidents -- Investigation
- Quality control
- BUSINESS & ECONOMICS -- Industrial Management
- BUSINESS & ECONOMICS -- Management
- BUSINESS & ECONOMICS -- Management Science
- BUSINESS & ECONOMICS -- Organizational Behavior
- Critical incident technique
- Industrial accidents -- Investigation
- Quality control -- Data processing
- 658.5/62 22
- TS156 .R665 2008eb
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
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Odessa College Stacks | 658.562 R782HR3 (Browse shelf(Opens below)) | 1 | Available | 51994001714684 |
Title from title screen.
Includes link to CD content.
Section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.
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