Root cause analysis handbook : a guide to efficient and effective incident investigation, third edition / by ABS Consulting ; Lee N. Vanden Heuvel [and others].

Contributor(s): Material type: TextTextPublication details: Brookfield, Conn. : Rothstein Associates Inc., Edition: 3rd edDescription: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781931332729
  • 193133272X
Subject(s): Genre/Form: Additional physical formats: Print version:: Root cause analysis handbook.DDC classification:
  • 658.5/62 22
LOC classification:
  • TS156 .R665 2008eb
Online resources:
Contents:
Section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Books Books Odessa College Stacks 658.562 R782HR3 (Browse shelf(Opens below)) 1 Available 51994001714684

Title from title screen.

Includes link to CD content.

Section 1. Basics of incident investigation -- section 2. Initiating investigations -- section 3. Gathering and preserving data -- section 4. Analyzing data -- section 5. Identifying root causes -- section 6. Developing recommendations -- section 7. Completing the investigation -- section 8. Selecting incidents for analysis -- section 9. Data and results trending -- section 10. Program development -- section 11. Contents of the companion CD and downloadable resources.

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