101 activities for delivering knock your socks off service / (Record no. 2153)

MARC details
000 -LEADER
fixed length control field 01335cam a2200337 a 4500
001 - CONTROL NUMBER
control field u143275
003 - CONTROL NUMBER IDENTIFIER
control field SIRSI
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240916205600.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090106s2009 nyua 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2008053482
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0814414443 : PAP
Terms of availability $34.95
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780814414446
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) li0814414443
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)290435740
037 ## - SOURCE OF ACQUISITION
Source of stock number/acquisition Amacom Books, 600 Ama Way, Saranac Lake, NY, USA, 12983 SAN 227-3578
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .T477 2009
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition information 22
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC)
Classification number 658.812
Item number T454o
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Thomas, Ann,
Dates associated with a name 1951-
245 10 - TITLE STATEMENT
Title 101 activities for delivering knock your socks off service /
Statement of responsibility, etc. Performance Research Associates ; Ann Thomas and Jill Applegate.
246 3# - VARYING FORM OF TITLE
Title proper/short title One hundred one activities for delivering knock your socks off service
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. American Management Association,
Date of publication, distribution, etc. c2009.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 367 p. :
Other physical details ill. ;
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note Includes index.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Applegate, Jill.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Performance Research Associates.
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
c c.1
l ON-ORDER
t Book
x PRINT
p 34.95
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
-- DEWEY
-- 51994001613795
-- 10/3/2023
-- 6/29/2023
-- 6
-- CIRCSTACKS
-- LRC
-- 5
-- $34.95
-- Y
-- Y
-- BOOK
-- 9/22/2009
-- PRINT
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Copy number Koha item type
    Dewey Decimal Classification     Odessa College Odessa College Stacks 09/22/2009 35.00   658.812 T454O 51994001613795 1 Books