000 04358cam a22004934a 4500
001 u158342
003 SIRSI
005 20240916205728.0
008 111222s2012 nju 000 0 eng
010 _a 2011050800
015 _aGBB212395
_2bnb
020 _a9781118273807
020 _a111827380X
020 _z9781118283639
_q(ebk.)
020 _z9781118284575
_q(ebk.)
020 _z9781118287323
_q(ebk.)
035 _a(OCoLC)758394232
_z(OCoLC)793916468
_z(OCoLC)805247923
_z(OCoLC)858531832
050 0 0 _aHF5549.5.E42
_bW645 2012
082 0 0 _a650.1/3
_223
092 _a650.13
_bW844m
100 1 _aWofford, Monica,
_d1971-
245 1 0 _aMake difficult people disappear :
_bhow to deal with stressful behavior and eliminate conflict /
_cMonica Wofford.
260 _aHoboken, N.J. :
_bWiley,
_c2012.
300 _axi, 195 ;
_c24 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
520 _a"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore"--
_cProvided by publisher.
500 _aMachine generated contents note: Introduction Chapter 1: BRIBES ... in the Form of Sprinkles? Chapter 2: SHIFTS ... in Your Expectations Chapter 3: LABELS ... that Actually Make Sense Chapter 4: MAPS ... Showing Where Others Can Go Before Being Told Chapter 5: PRAISE ... without Pom-Poms, Unless that's What They Need Chapter 6: CLUES ... that You can Finally Hear Chapter 7: HOPE ... in What Others Intend Despite What They Do Chapter 8: WHEELS ... of Motion Not Attached to a Bus Chapter 9: HABITS ... that Help You Be You and Let Them be Them Conclusion Appendix: CORE Snapshot Author's Note on Sources Acknowledgements About the Author.
505 0 0 _tBRIBES ... in the form of sprinkles? --
_tSHIFTS ... in your expectations --
_tLABELS ... that actually make sense --
_tMAPS ... showing where others can go before being told --
_tPRAISE ... without pom-poms, unless that's what they need --
_tCLUES ... that you can finally hear --
_tHOPE ... in what others intend despite what they do --
_tWHEELS ... of motion not attached to a bus --
_tHABITS ... that help you be you and let them be them.
650 0 _aProblem employees.
650 0 _aSupervision of employees.
650 0 _aStress management.
650 7 _aBUSINESS & ECONOMICS
_xManagement.
_2bisacsh
650 7 _aProblem employees.
_2fast
_0(OCoLC)fst01077874
650 7 _aStress management.
_2fast
_0(OCoLC)fst01134967
650 7 _aSupervision of employees.
_2fast
_0(OCoLC)fst01139044
650 7 _a
_0(DE-588)4018776-7
_2gnd
856 4 1 _3Table of contents
_uhttp://catdir.loc.gov/catdir/enhancements/fy1205/2011050800-t.html
856 4 2 _3Contributor biographical information
_uhttp://catdir.loc.gov/catdir/enhancements/fy1210/2011050800-b.html
856 4 2 _3Cover image
_uhttp://catalogimages.wiley.com/images/db/jimages/9781118273807.jpg
856 4 2 _3Publisher description
_uhttp://catdir.loc.gov/catdir/enhancements/fy1205/2011050800-d.html
949 _cc.1
_lON-ORDER
_tBOOK
_xPRINT
_p
999 _a650.13 W844M
_wDEWEY
_c5130
_i51994001667551
_f6/29/2023
_g2
_lCIRCSTACKS
_mLRC
_p$21.95
_rY
_sY
_tBOOK
_u5/9/2019
_xPRINT
_d5130