| 000 | 02368cam a2200433 4500 | ||
|---|---|---|---|
| 001 | u146477 | ||
| 003 | SIRSI | ||
| 005 | 20240916205612.0 | ||
| 008 | 101104s1992 ca 021 000 v eng d | ||
| 028 | 4 | 0 |
_a111282 _bCRM Learning |
| 035 | _a(Sirsi) o135149588 | ||
| 035 | _aOCLC 135149588 | ||
| 035 | _a(OCoLC)135149588 | ||
| 040 |
_aJI1 _cJI1 _dOCLCG |
||
| 050 | 0 | 0 | _aHD42 |
| 082 | 0 | 0 | _a658.4/053 |
| 092 |
_a658.4053 _bD279 |
||
| 245 | 0 | 0 |
_aDealing with conflict _h[videorecording (DVD)] / _cCRM Films ; directed by Denise Dexter ; produced by Denise Dexter and Melanie Mihal ; written by Connie Zimmerman. Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter. |
| 260 |
_aCarlsbad, CA : _bCRM Learning, _cc1992. |
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| 300 |
_a1 videodisc (21 min.) : _bsd., col. with b&w sequences ; _c4 3/4 in. + _e1 leader's guide (10 p. ; 28 cm.) |
||
| 500 | _a"Screenplay and Leader's guide by Constance A. Zimmerman"--T.p., Leader's guide. | ||
| 508 | _aTechnical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter ; | ||
| 511 | _aKenneth Thomas | ||
| 520 | _aHow to control conflict before conflict takes control. Three scenarios dramatize five positions taken by most people during conflict: avoiding, accommodating, competing, compromising and collaborating. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors, resulting in a healthier and more productive work environment. | ||
| 538 | _aDVD-R. | ||
| 546 | _aClosed captioned for the hearing impaired. | ||
| 590 | _aNo Master. | ||
| 650 | 0 | _aConflict management. | |
| 650 | 0 | _aPersonnel management. | |
| 650 | 0 | _aProblem solving. | |
| 700 | 1 |
_aThomas, Kenneth Wayne, _d1943- |
|
| 700 | 1 | _aDexter, Denise. | |
| 700 | 1 | _aMihal, Melanie. | |
| 700 | 1 | _aZimmerman, Connie. | |
| 700 | 1 | _aSawyer-Young, Kat. | |
| 710 | 2 | _aCRM Films. | |
| 710 | 2 | _aCRM Learning (Firm) | |
| 590 | _aNo Master. | ||
| 999 |
_a658.4053 D279 _wDEWEY _c2602 _i51994001624891 _d2602 _e1/19/2011 _f7/5/2023 _g6 _lDISCARD _mLRC _n1 _p$895.00 _rY _sY _tDVD _u11/4/2010 _xMEDIA |
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