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1.
Creating customer evangelists : how loyal customers become a volunteer sales force / Ben McConnell, Jackie Huba. by
Edition: Rev. ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Kaplan ; Compass [distributor], 2007
Availability: Items available for loan: Odessa College (1)Call number: 658.8343 M129CR.

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2.
Brand advocates : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2012
Availability: Items available for loan: Odessa College (1)Call number: 658.827 F958B.

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