Between you and me [videorecording] : solving conflict = Entre tu y yo: resolviendo conflictos = Entre nos dois: Resolvendo conflitos = Comment resoudre: les conflits relationnels /

Contributor(s): Material type: TextTextPublisher number: CON002-DVD-ESP-XF01; | coastal AMIPublication details: [Virginia Beach, Va.] : Coastal AMI, c2007.Description: 1 videodisc (28 min.) : sd., col. ; 4 3/4 inOther title:
  • Entre tu y yo :; resolviendo conflictos; Entre nos dois :; resolvendo conflitos; Comment resoudre :; les conflits relationnels [Other title]
Subject(s): Summary: Discusses conflict at work and possible steps for solving those conflicts. Points covered include how to take responsibility for solving conflict, uncover both sides of the story, allow ventilation of emotions, listen without judging or arguing, and ask for commitment to work on a solution.
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Came with book: Managing workplace conflict / Jean Lebedun,PH. D.

Originally copyrighted in 2001./ DVD-ROM menu includes: Quiz, Leader's guide, PowerPoint presentation.

Discusses conflict at work and possible steps for solving those conflicts. Points covered include how to take responsibility for solving conflict, uncover both sides of the story, allow ventilation of emotions, listen without judging or arguing, and ask for commitment to work on a solution.

Enhanced DVD ; PC with DVD-ROM drive to access resource material.

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