Managing four generations in the workplace [videorecording] / an Arthur Bauer production ; an EIC Incorporated and Learning Communications production.
Material type:
- 658.3/14
- HF5549.5.M63 M36 2009 DVD5275
Accompanying CD-ROM contains support material: facilitator's guide (PDF) , participant guide (PDF), and customizable PowerPoint presentation that can be printed and used as a handout.
"4 generations. Mature. Baby Boomer. Gen Xer. Millennial"- -Container.
Program one. Learning how to Gen-Flex (21 min.) -- Program two. Solving five difficult problems (14 min.).
Presentations by Cam Marston.
"For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. In this scenario-based sequel to the best-seller Mixing Four Generations in the Workplace, Cam Marston helps supervisors and managers learn the techniques needed to handle cross-generational communications problems, avoid conflict, and maximize performance. This program will teach you how to Gen-Flex or move into another generation's comfort zone. Do you remember the golden rule, "Do unto others as you would have them do unto you?" The golden rule would be great if we were all the same generation. But because people are different they need to be treated differently. This is the basis for what we call Gen-Flexing, operating in another generation's world. Treat them as they want to be treated. Gen-Flex out your comfort zone into theirs. ... By the end of this program, participants will be able to: describe the characteristics, attitudes, and values of each generation; identify specific actions a manager can take to coach, motivate, and get results from each generation; determine how your management approach may need to change when coaching, managing and retaining employees of different generations; discover ways to Gen-Flex in order to solve generational problems in the workplace"-- http://www.learncom.com/product/VL6725/MANAGING-FOUR-GENERATIONS-IN-THE-WORKPLACE (as viewed on 3/05/09)
DVD format.
System requirements for CD-ROM: computer with CD-ROM drive; Adobe Acrobat Reader 7.0; Microsoft PowerPoint.
No master.
There are no comments on this title.