Gage, Susan M. <br/><br/>
The agile manager's guide to extraordinary customer service / 
 Extraordinary customer service 
by Susan M. Gage. 
 - Bristol, Vt. :  Velocity Business Pub.,   c1999. 
 - 95 p. ;  22 cm. 
 - Agile managers series .
<br/><br/><label>ISBN: </label>1580990142 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Customer relations.