TY  - ADVS
AU  - Freebairn,Janet
ED  - Concept Media, inc.
TI  - Effective communication : the helping interview / 
AV  - RT86.3 
U1  - 610.73 
PY  - 2003///
CY  - Irvine, CA
PB  - Concept Media
KW  - Communication in nursing
KW  - Nurse and patient
N1  - Pt. 1. Basic components, helper qualities, and attending skills (19 min.) -- pt. 2. Opening, questioning and use of silence (21 min.) -- pt. 3. Responding and closing (21 min.)
N2  - Part 1 discusses warmth, genuiness, openness, and empathy as necessary interviewing qualities. Pt. 2 focuses on opening the interview and the use of questions and silence. Pt. 3 illustrates general skills of selective responding and focusing and describes ways to close the interview
ER  -