Effective communication   the helping interview /   [videorecording] : 
 Enhancing therapeutic communication. 
produced by Concept  Media. Research, script, and direction, Janet Freebairn ; editor, Don Miller. 
 - Irvine, CA :  Concept Media,  2003. 
 - 3 videodiscs (ca. 61 min.) :  sd., col. ;   3/4 in. +  2 CD-ROMS (Instructor's guides and self-grading tests) 
<br/><br/>Pt. 1. Basic components, helper qualities, and attending skills (19 min.) -- pt. 2. Opening, questioning and use of silence (21 min.) -- pt. 3. Responding and closing (21 min.). 
<br/><br/> Part 1 discusses warmth, genuiness, openness, and empathy as necessary interviewing qualities. Pt. 2 focuses on opening the interview and the use of questions and silence. Pt. 3 illustrates general skills of selective responding and focusing and describes ways to close the interview. 
<br/><br/><br/>DVD 
<br/><br/><br/>English 
<br/><br/><label>Publisher. No.: </label>684.1--684.3  Concept Media 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in nursing.<br/>Nurse and patient.
<br/><br/><label>LC Class. No.: </label>RT86.3 
<br/><br/><label>Dewey Class. No.: </label>610.73