TY - BOOK AU - Harnish,Verne AU - Dumaine,Brian AU - Collins,James C. TI - The greatest business decisions of all time: how Apple, Ford, IBM, Zappos, and others made radical choices that changed the course of business SN - 9781603209786 AV - HD30.23 .H37 2013 U1 - 658.4/03 23 PY - 2013///] CY - New York, New York PB - Fortune Books, an imprint of Time Home Entertainment Inc. KW - Decision making KW - History KW - Leadership KW - Success in business KW - Case studies KW - fast KW - Corporate turnarounds KW - Management KW - cct KW - Industrial management KW - Organizational change N1 - At head of title: Fortune; Apple brings back Steve Jobs; Adam Sashinsky --; How free shipping saved Zappos; Jennifer Reingold --; Why Samsung lets its stars goof off; Nicholas Varchaver --; At Johnson & Johnson, the shareholder comes last; Timothy K. Smith --; Why daydreaming pays off big at 3M; Geoff Colvin --; How Intel got consumers to love chips; David A Kaplan --; Jack's GE cathedral; David A. Kaplan --; Bill Gates decides to take a week off; David A Kaplan --; Softsoap's blocking decision; Brian O'Keefe --; Toyota pursues zero defects; Alex Taylor III --; Extreme customer service at Nordstrom; Geoff Colvin --; Tata takes the sting out of a painful situation; Geoff Colvin --; Boeing bets big on the 707; Adam Lashinsky --; IBM's Operation bear hug; Adam Lashinsky --; Wal-Mart creates the 6 a.m. meeting; Hank Gilman --; Eli Whitney : Is your business in trouble? Pivot!; Geoff Colvin --; The HP way; David A. Kaplan --; Henry Ford doubles workers' wages; Alex Taylor III N2 - Provides stories behind the greatest business decisions ever made, featuring examples from such companies as Samsung, Intel, GE, Softsoap, Nordstrom, and Boeing ER -