TY - BOOK AU - Gordon,Jon TI - The no complaining rule: positive ways to deal with negativity at work SN - 9780470279496 AV - HF5549.5.M6 G665 2008 U1 - 658.3/14 22 PY - 0000/// CY - Hoboken, N.J. PB - J. Wiley & Sons KW - Employee morale KW - Employees KW - Attitudes KW - Negativism KW - fast KW - Arbeitsmotivation KW - gnd KW - Arbeitszufriedenheit KW - Human relations KW - Organisationsverhalten KW - sears KW - Personality KW - Nonfiction N1 - Includes bibliographical references and index; Introduction ---- 1. Hope --- 2. On Fire --- 3. Morale --- 4. The Phone Call --- 5. The Real Problem --- 6. Traffic --- 7. The Talk --- 8. The Cost Of Negativity --- 9. It Could Be Worse --- 10. Cancer --- 11. The Positive Road --- 12. The Complaining Fast --- 13. No Complaining Tools --- 14. No News Is Good News --- 15. Fundamentals Of Prosperity --- 16. The Bloggers --- 17. The Yard Guy --- 18. Friday --- 19. The Meeting --- 20. Positive Principles --- 21. Questions --- 22. More Traffic --- 23. Sunday --- 24. Monday --- 25. Hope Shares The No Complaining Rule --- 26. The Roll Out --- 27. Play To Win --- 28. Hope Receives The News --- 29. One Month Later --- 30. Things To Do Instead Of Complain --- 31. It's All Good ---- No Complaining Rule Action Plan ---- No Complaining Week: Personal Action Plan ---- Are You A Complainer Assessment ---- Seminar Promotion Page N2 - Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company's successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy UR - http://catdir.loc.gov/catdir/enhancements/fy0808/2007051635-t.html UR - http://catdir.loc.gov/catdir/enhancements/fy0833/2007051635-b.html UR - http://catdir.loc.gov/catdir/enhancements/fy0806/2007051635-d.html ER -