TY  - BOOK
AU  - Walaski,Pamela
TI  - Risk and crisis communications: methods and messages 
SN  - 9780470592731
AV  - T10.68 .W35 2011
U1  - 363.3401/4 22
PY  - 0000///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Risk communication
KW  - Health risk communication
KW  - Crisis management
KW  - Public safety
KW  - Industrial safety
KW  - fast
KW  - Risikomanagement
KW  - idszbz
KW  - Risikoanalyse
KW  - Krisenmanagement
KW  - Kommunikation
N1  - Includes index; Includes bibliographical references and index; Frontmatter -- Introduction -- General Concepts of Risk and Crisis Communications -- Communication Fundamentals and Theoretical Foundations -- Crafting Risk and Crisis Messages--Setting Goals and Objectives and Audience Profiling -- Crafting Risk and Crisis Messages--Developing the Words -- Delivering the Message While Avoiding Common Mistakes -- Working with the Media -- Developing a Risk and Crisis Communications Plan -- Special Risk and Crisis Communication Situations -- Case Studies -- Summary and Conclusions -- Index
ER  -