TY - BOOK AU - Crowley,Katherine AU - Elster,Kathi TI - Mean girls at work: how to stay professional when things get personal SN - 9780071802048 AV - HF5548.8 .C683 2013 U1 - 650.1/3 23 PY - 0000/// CY - New York PB - McGraw-Hill KW - Psychology, Industrial KW - Interpersonal relations KW - Interpersonal communication KW - Conflict management KW - fast KW - Communication KW - Conflict (Psychology) KW - Interpersonal Relations KW - Workplace KW - Nonfiction N1 - Includes bibliographical references; Includes bibliographical references (p. 187); The different faces of mean -- Meanest of the mean -- Very mean -- Passively mean -- Doesn't mean to be mean -- Doesn't know she's mean -- She brings out your mean -- Group mean -- Mean girl cheat sheet and parting words N2 - Offers females advice on handling women-to-women relationships in the workplace, discussing how to transform toxic relationships into mutually beneficial ones ER -