TY - BOOK AU - Cunningham,Helen AU - Greene,Brenda TI - The business style handbook: an A-to-Z guide for effective writing on the job SN - 0071800107 : PAP AV - HF5718.3 .C86 2013 U1 - 808.06/665 23 PY - 2013/// CY - New York PB - McGraw-Hill KW - Business writing KW - English language KW - Business English KW - Business communication N1 - Includes bibliographical references (p. 279-282); Fortune 500 survey results -- Why style matters -- The case for standards -- Write with purpose -- Email : before you hit send ER -