TY  - BOOK
AU  - Crookston,Robert Kent
TI  - Working with problem faculty: a six-step guide for department chairs 
SN  - 1118242386 : HRD
AV  - LB2331.66 .W67 2012
U1  - 378.1/1 23
PY  - 2012///
CY  - San Francisco
PB  - Jossey-Bass
KW  - College personnel management
KW  - College department heads
KW  - Professional relationships
KW  - Problem employees
KW  - EDUCATION / Administration / General
KW  - bisacsh
N1  - Includes bibliographical references and index
N2  - "Research shows that department chairs name "difficult people" or "problem faculty" as the most pressing issue they face. Rather than looking at the issue systemically as some of our other books have done, Kent Crookston provides a practical, focused, on-the-ground approach to help chairs learn to deal with challenging colleagues. Based both on the literature and on his own research and experience, the author provides seven steps for successfully dealing with any kind of a challenging colleague"--
ER  -