TY - BOOK AU - Holtsnider,Bill AU - Jaffe,Brian D. TI - It manager's handbook: getting your new job done SN - 0124159494 : PAP AV - HD30.2 .H657 2012 U1 - 004.068 23 PY - 2012/// CY - Waltham, MA PB - Morgan Kaufmann KW - Industrial management KW - Data processing KW - Management information systems N1 - Machine generated contents note: Chapter 1: The Role of an IT Manager Chapter 2: Managing Your IT Team Chapter 3: Staffing Your IT Team Chapter 4: Project Management Chapter 5: Changing Companies Chapter 6: Budgeting Chapter 7: Security and Compliance, including Disaster Recovery Chapter 8: Getting Started with the Technical Environment Chapter 9: Working with Users Chapter 10: Web 2.0, mobile, tablets, cloud, social media, etc N2 - "This book provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager outlined in this valuable resource. The book also discusses how to work with your customers, manage your budget, develop an overall IT strategy and demonstrate the value of IT to the company"-- ER -