TY  - BOOK
AU  - Hiam,Alexander Watson
ED  - Lexicon Media
TI  - Conflict resolution strategies 
SN  - 97808874258349 (book)
U1  - 303.6/9 
PY  - 2001///
CY  - Amherst, MA.
PB  - HRD Press
KW  - Conflict management
N1  - Leader's guide: Dealing with conflict instrument (DWCI)
ER  -