TY  - BOOK
ED  - Coastal AMI.
TI  - Between you and me: solving conflict = Entre tu y yo: resolviendo conflictos = Entre nos dois: Resolvendo conflitos = Comment resoudre: les conflits relationnels 
PY  - 2007///
CY  - [Virginia Beach, Va.]
PB  - Coastal AMI
KW  - Conflict managment
KW  - Social conflict
KW  - Interpersonal relations
KW  - Organizational behavior
N1  - Came with book: Managing workplace conflict / Jean Lebedun,PH. D; Originally copyrighted in 2001./ DVD-ROM menu includes: Quiz, Leader's guide, PowerPoint presentation
N2  - Discusses conflict at work and possible steps for solving those conflicts. Points covered include how to take responsibility for solving conflict, uncover both sides of the story, allow ventilation of emotions, listen without judging or arguing, and ask for commitment to work on a solution
ER  -