Dealing with conflict [videorecording (DVD)] /
CRM Films ; directed by Denise Dexter ; produced by Denise Dexter and Melanie Mihal ; written by Connie Zimmerman. Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter.
- Carlsbad, CA : CRM Learning, c1992.
- 1 videodisc (21 min.) : sd., col. with b&w sequences ; 4 3/4 in. + 1 leader's guide (10 p. ; 28 cm.)
"Screenplay and Leader's guide by Constance A. Zimmerman"--T.p., Leader's guide.
Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter ; Technical advisor, Kenneth Thomas ; narrator, Kat Sawyer-Young ; cinematography, Randy Sellars ; editor, Jill Nemiro ; music, Richard McCurdy ; creative director, Kirby Timmons ; supervising producer, Denise Dexter ;
Kenneth Thomas
How to control conflict before conflict takes control. Three scenarios dramatize five positions taken by most people during conflict: avoiding, accommodating, competing, compromising and collaborating. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors, resulting in a healthier and more productive work environment.
DVD-R.
Closed captioned for the hearing impaired.
111282 CRM Learning
Conflict management. Personnel management. Problem solving.