TY  - BOOK
TI  - The results-driven manager: face-to-face communications for clarity and impact : a timesaving guide
SN  - 1591393477 : PAP
AV  - HF5718 .F335 2004
U1  - 658.4/52 22
PY  - 2004///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Business communication
KW  - Oral communication
KW  - Nonverbal communication
KW  - Miscommunication
N1  - "A timesaving guide."; Includes bibliographical references
UR  - http://www.loc.gov/catdir/toc/ecip048/2003019039.html
ER  -