TY - ADVS ED - Delmar Learning. TI - Fire officer I & II. SN - 1401882935 AV - TH9310.5 U1 - 628.9/2 PY - 2005/// CY - Albany, N.Y. PB - Thomson, Delmar learning KW - Fire officers KW - Training of KW - Fire departmentment management KW - Study and teaching N1 - v. 1. Human resource management & administration -- v. 2. Community & Goverment relations -- v. 3. Inspection & investigation -- v. 4. Emergency services delivery & safety N2 - A comprehensive, four-part DVD series covering key requirements of the NFPA Standard 1021 for Fire Officer I and II. The DVD focuses on the 'soft skills' necessary for effective management through portrayal of typical situations that an officer I or II may face on the job. - cover ER -