Crucial conversations : (Record no. 5664)

MARC details
000 -LEADER
fixed length control field 05407cam a2200745 i 4500
001 - CONTROL NUMBER
control field u159003
003 - CONTROL NUMBER IDENTIFIER
control field SIRSI
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240916205748.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110623t20122012nyu b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2011026451
015 ## - NATIONAL BIBLIOGRAPHY NUMBER
National bibliography number GBB177365
Source bnb
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071775304
Qualifying information (hbk. ;
-- alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071775307
Qualifying information (hbk. ;
-- alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071771320
Qualifying information (pbk. ;
-- alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071771328
Qualifying information (pbk. ;
-- alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780071772204
Qualifying information (e-ISBN)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 0071772200
Qualifying information (e-ISBN)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780071784948
Qualifying information (ebk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 0071784942
Qualifying information (ebk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071775328
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071775323
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)733937328
Canceled/invalid control number (OCoLC)721903213
-- (OCoLC)748689151
-- (OCoLC)751281081
-- (OCoLC)779268561
-- (OCoLC)823889246
-- (OCoLC)879578970
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number BF637.C45
Item number C78 2012
060 #4 - NATIONAL LIBRARY OF MEDICINE CALL NUMBER
Classification number BF 637.C45
Item number P317c 2012
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 153.6
Edition information 23
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC)
Classification number 153.6
Item number C955p2
245 00 - TITLE STATEMENT
Title Crucial conversations :
Remainder of title tools for talking when stakes are high /
Statement of responsibility, etc. Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
250 ## - EDITION STATEMENT
Edition statement Second edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York :
Name of producer, publisher, distributor, manufacturer McGraw-Hill,
Date of production, publication, distribution, manufacture, or copyright notice [2012]
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice
300 ## - PHYSICAL DESCRIPTION
Extent xviii, 244 pages ;
Dimensions 24 cm
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (page 231) and index.
505 00 - FORMATTED CONTENTS NOTE
Title What's a crucial conversation? : and who cares? --
-- Mastering crucial conversations : the power of dialogue --
-- Start with heart : how to stay focused on what you really want --
-- Learn to look : how to notice when safety is at risk --
-- Make it safe : how to make it safe to talk about almost anything --
-- Master my stories : how to stay in dialogue when you're angry, scared, or hurt --
-- State my path : how to speak persuasively, not abrasively --
-- Explore others' paths : how to listen when others blow up or clam up --
-- Move to action : how to turn crucial conversations into action and results --
-- Yeah, but : advice for tough cases --
-- Putting it all together : tools for preparing and learning.
520 ## - SUMMARY, ETC.
Summary, etc. "Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conversations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career"--The dust jacket.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element BUSINESS & ECONOMICS
General subdivision Business Communication.
Source of heading or term bisacsh
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication.
Source of heading or term cct
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
Source of heading or term cct
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication.
Source of heading or term eclas
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relations humaines.
Source of heading or term eclas
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication.
Source of heading or term fast
Authority record control number or standard number (OCoLC)fst00977344
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
Source of heading or term fast
Authority record control number or standard number (OCoLC)fst00977397
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element
Source of heading or term idszbz
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Psychologie.
Source of heading or term idszbz
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Methode.
Source of heading or term idszbz
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication interpersonnelle.
Source of heading or term ram
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Relations humaines.
Source of heading or term ram
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication.
Source of heading or term sears
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
Source of heading or term sears
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Communication.
650 #2 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal Relations.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Patterson, Kerry,
Dates associated with a name 1946-
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Grenny, Joseph,
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name McMillan, Ron,
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Switzler, Al,
Relator term author.
856 42 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://books.google.com/books?vid=isbn9780071775304">http://books.google.com/books?vid=isbn9780071775304</a>
Public note Additional Information at Google Books
856 4# - ELECTRONIC LOCATION AND ACCESS
Materials specified More Info
Instruction [OBSOLETE] Input this URL in a browser to get HTML More Info data.
Electronic format type HTML
Uniform Resource Identifier <a href="http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0071775307&sessionid=0&srcdbname=worldcat&key=f67a917d06c7a1be713cda371eb971337e8aa05687c96cecf8d9b5fa791d62ee&ectype=MOREINFO">http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0071775307&sessionid=0&srcdbname=worldcat&key=f67a917d06c7a1be713cda371eb971337e8aa05687c96cecf8d9b5fa791d62ee&ectype=MOREINFO</a>
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents
Instruction [OBSOLETE] Input this URL in a browser to get HTML table of contents data.
Electronic format type HTML
Uniform Resource Identifier <a href="http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0071775307&sessionid=0&srcdbname=worldcat&key=f67a917d06c7a1be713cda371eb971337e8aa05687c96cecf8d9b5fa791d62ee&ectype=TOC">http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0071775307&sessionid=0&srcdbname=worldcat&key=f67a917d06c7a1be713cda371eb971337e8aa05687c96cecf8d9b5fa791d62ee&ectype=TOC</a>
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
c c.1lON-ORDER
t BOOK
x PRINT
p
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
-- DEWEY
-- 51994001691262
-- 6/27/2023
-- 2
-- CIRCSTACKS
-- LRC
-- $32.00
-- Y
-- Y
-- BOOK
-- 10/7/2019
-- PRINT
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Copy number Koha item type
    Dewey Decimal Classification     Odessa College Odessa College Stacks 10/07/2019 32.00   153.6 C955P2 51994001691262 1 Books