Working with cultural differences : dealing effectively with diversity in the workplace /

Brislin, Richard W., 1945-

Working with cultural differences : dealing effectively with diversity in the workplace / Richard Brislin. - Westport, Conn. : Praeger, 2008. - viii, 182 pages. - Contributions in psychology, no. 51 0736-2714 ; . - Contributions in psychology ; no. 51. .

Includes bibliographical references (pages 171-177) and index.

Introduction : increasing intercultural interactions -- Adjusting to other cultures -- Individualism and collectivism -- Communication : interpreting silence, quiet, and indirectness -- Communication : interpreting directness and potentially negative exchanges -- Dealing with criticisms and disagreements -- Decision making -- Interactions among males and females -- Status and power -- The number and importance of social norms -- Workplace dynamics -- Developing interpersonal relationships -- Basic psychological processes at work during intercultural interactions -- Some final pieces of advice and some concluding perspectives.

"In this book, Richard Brislin shows us that helpful guidelines for everyday intercultural interactions are clear in information that has been gathered across the fields of cross-cultural psychology, organizational behavior, and intercultural communication. A psychologist and a professor of management, Brislin uses actual examples he calls "critical incidents" to illustrate the basic psychological processes that play a part in effective - and ineffective - intercultural relationships across workplaces."--Jacket.

9780313352829 0313352828

Greenwood Pub Group, C/O Harcourt Education 465 S Lincoln Dr, Troy, MO, USA, 63379, (203)2263571-3352 SAN 210-5829

2008010126

GBA847695 bnb


Diversity in the workplace.
Interpersonal relations.
Intercultural communication.
Cultural Diversity.
Workplace.
Communication.
Interpersonal Relations.
Diversity in the workplace.
Intercultural communication.
Interpersonal relations.
Arbeitsplatz
Diversity Management
Kulturkontakt
Organisationspsychologie
Organisationssoziologie
Vielfalt
Zwischenmenschliche Beziehung
Communication.

HF5549.5.M5 / B74 2008

658.3008

W1 / CO778NHH no.51 2008 HF 5549.5.M5 / B859w 2008